SHIPING POLICY
E-SHOP | Delivery
DEAR CLIENTS,

After sending your order, you should receive confirmation e-mail with details of the exact amount of the shipping costs the on the e-mail you have given us. From 1 up to 6 hours you should be contacted by an operator to confirm the order and certify your shipment details. Delivery in EU countries is usually within 4-7 working days. The products are delivered from Monday to Friday during office hours. Dispatches and deliveries are not made on Saturdays, Sundays or national holidays.

Payment methods: Returns and Refunds

In case of not being satisfied of the delivered product, you have the right to return it to the address: 1000 Sofia, Str. “Tzar Asen” 33 /Entrance from “Uzundzovska” street, in a 10-day period counting the date of delivery. You should pay return costs and after we receive back the product we will transfer back your money via the bank account you have given us. The transfer would happen no later than 5 working days.

Return requirements:


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